Turn every customer experience into an opportunity
Preview the customer journey, personalize the branding, and see how public reviews and direct feedback work together.
How was your experience?
Select any rating to continue. Every customer receives the same review and direct-contact options.
Tell us about your experience
This feedback is sent privately to the business, so they can reply and resolve the issue.
Share your experience
Choose where you would like to leave your review.
This is what happens next
FeedbackPlatform records the customer’s rating while keeping public review platforms and direct contact available to everyone.
Demo settings
Collect more public reviews
Let every customer choose Google, Trustpilot, Facebook or any custom review URL.
Handle direct feedback privately
Give customers a direct line to your team and manage follow-up from the feedback inbox.
Measure customer experience
Track ratings, destination visits and FeedbackPlatform score from one dashboard.